Fixila Ops · Wellness pack · Available now
Fixila Ops for Wellness
Salons, spas, studios, gyms and solo practitioners that run on appointments, memberships, packages and keeping chairs, rooms and classes full.
The pack built for booked time. Every client has a record with their intake, consent and visit history, and the calendar centers on providers, rooms, chairs and classes. The business sells packages and memberships, protects its day with a real no-show policy, fills cancellations from a waitlist, and pays staff their commissions and tips without a spreadsheet.
> Intake and consent here are business records, not medical charts; a med spa that needs clinical charting, insurance or HIPAA-grade workflows pairs Wellness with our Health & Clinical pack.
The core every business in this pack gets
- Client records with intake, consent forms and full visit history
- Per-provider and per-room, chair or table calendar
- Online booking and self-serve reschedule from the client portal
- No-show and late-cancel policy — card on file at booking, auto-charge by your own rules
- Packages, memberships and prepaid credits with live balances, expiry and rollover
- Class and group scheduling with capacity and an automatic waitlist that fills cancellations
- Recurring dues and autopay with retries, proration and pause or freeze
- Commissions, tips and gratuity at checkout with per-staff earnings
- Retail and product add-ons, gift cards and loyalty
Who it's for
Pick your kind of business to see how we serve it.
Massage therapy
For: Massage therapists and massage practices
We run the whole practice around the appointment — clients book and reschedule themselves, intake and consent are captured before they arrive, packages and memberships track down to the session, and a card on file means a no-show actually costs what your policy says. Behind the front desk we manage your computers, booking data and client information as one local team.
The challenges you know
Late cancels and no-shows leave an empty table that was supposed to pay the rent.
Prepaid packages get tracked on paper, so sessions get miscounted or given away.
Intake and consent are clipboards that pile up and never make it into the client's record.
What you get with Fixila Ops
- No-show and late-cancel policy with a card on file and auto-charge by your rules
- Package and membership credits that auto-deduct per session, with expiry and a portal balance
- Digital intake and consent captured before the visit and stored on the client record
- Self-serve booking and reschedule with automated confirmation and reminder sequences
- Room and table scheduling so the space is never double-booked
- Commission and tip handling with gratuity at checkout and per-therapist earnings
The rest of Fixila behind you
- Fixila SB — fully managed IT and a reliable network so booking and payments never go down
- Fixila Guardian — security that protects client records and payment data
- Fixila Studio — a website with online booking, plus reviews and social that keep the table full
- Fixila Core — the RMM that keeps the front-desk PC and tablet patched and monitored
Why Fixila is the right choice
- Your time is protected. A real no-show policy with a card on file means an empty table isn't a free pass.
- Packages that count themselves. Credits deduct per session with a balance the client can see — no more giveaways.
- One company, one number. Booking software, computers, network and security from one local team.
- AI that does real work. Dictate the session note and it writes itself into the client record.
- We run on it too. Fixila is itself a managed-IT and installation company — we live in this software every day.
Hair salon & barbershop
For: Hair salons, barbershops and booth-rental studios
We run the chair and the chair's money — online booking by stylist, a card on file so late cancels don't sink the day, retail add-ons at checkout, and clean commission or booth-rent splits for everyone behind a chair. Clients keep a history of their color and cut so no appointment starts cold. Your front-desk computers, network and client data are managed by the same local team.
The challenges you know
No-shows and last-minute cancels leave a stylist standing idle with no recourse.
Commission and booth-rent math is a monthly headache done by hand.
Color formulas and service history live in a stylist's head, so it walks out when they do.
What you get with Fixila Ops
- Per-stylist booking with a card on file and an auto-charged no-show policy
- Commission, tip and booth-rent splits calculated per service with per-stylist earnings
- Client history with color formulas and service notes stored on the record
- Retail product add-ons and gift cards at checkout
- Memberships and prepaid packages for regulars, with autopay
- Automated reminder and confirmation sequences with easy reschedule
The rest of Fixila behind you
- Fixila SB — fully managed IT and a reliable salon network so booking and the register never stall
- Fixila Guardian — security that protects client and payment data at the front desk
- Fixila Studio — a website with booking, plus the reviews and Instagram presence that fill the chairs
- Fixila Voice — a business phone line that books appointments instead of going to voicemail
Why Fixila is the right choice
- Splits done for you. Commission, tips and booth rent are calculated per service — no month-end spreadsheet.
- The chair stays booked. A card on file and an automatic waitlist turn cancellations into filled slots.
- One company, one number. Booking, register, network, phones and security from one local team.
- Built for the salon. Color formulas, retail and booth rent are in the pack, not a workaround.
- Grows with you. Start with booking and payments; add phones, a website and security without switching systems.
Nail salon
For: Nail salons and manicure and pedicure studios
We keep the stations full and the day on policy — clients book by service and technician, a card on file holds the slot, and packages and memberships bring regulars back on autopay. Stations and pedicure chairs are bookable resources so nothing is double-sold. Your computers, booking data and client information are handled by the same local team.
The challenges you know
Walk-ins and bookings collide because stations aren't tracked as real resources.
Regulars who should be on a membership are paying one visit at a time.
Tips and commission splits across a team of techs are a weekly guessing game.
What you get with Fixila Ops
- Station and pedicure-chair scheduling as bookable resources so nothing double-books
- Per-technician booking with a card on file and an auto-charged no-show policy
- Memberships and prepaid packages for regulars, decremented per visit with autopay
- Commission and tip handling with gratuity at checkout and per-tech earnings
- Automated reminders, confirmations and a waitlist that fills cancellations
- Retail add-ons and gift cards at checkout
The rest of Fixila behind you
- Fixila SB — fully managed IT and a reliable network so booking and payments keep moving on a busy day
- Fixila Guardian — security that protects client and payment data
- Fixila Studio — a website with booking, plus reviews and social that bring in new clients
- Fixila Core — the RMM that keeps the front-desk devices patched and monitored
Why Fixila is the right choice
- Stations never collide. Chairs and tables are real resources, so walk-ins and bookings don't clash.
- Regulars on autopay. Memberships and packages turn one-visit guests into recurring revenue.
- One company, one number. Booking, register, network and security from one local team.
- AI that does real work. Ask your data who's due back or which service sells best, in plain English.
- We run on it too. Fixila is itself a managed-IT and installation company — we live in this software every day.
Day spa & med spa
For: Day spas and non-clinical med spas
We run a multi-room, multi-provider operation as one calendar — treatments, rooms and equipment are all bookable, packages and memberships track down to the session, and intake and consent are captured and stored as business records. A card on file protects every high-value booking. Behind the spa we manage IT, client data and security as one local team.
The challenges you know
Rooms, equipment and providers all have to line up for one appointment, and the calendar can't handle it.
High-value no-shows sting, but there's no deposit or card-on-file enforcing the policy.
Packages and series of treatments get miscounted across visits and providers.
What you get with Fixila Ops
- Resource scheduling for rooms, equipment and providers so a booking reserves all three
- Deposit or card on file at booking with a tiered auto-charge no-show policy
- Treatment-series packages and memberships with per-session deduction, expiry and portal balance
- Digital intake and consent captured as business records before the visit
- Recurring membership dues on autopay with pause, freeze and failed-card retries
- Commission and tip handling with gratuity at checkout and per-provider earnings
The rest of Fixila behind you
- Fixila SB — fully managed IT and the spa network across the front desk, rooms and back office
- Fixila Guardian — security that protects client records and payment data
- Fixila Shield — vulnerability testing so handling client and payment data holds up to scrutiny
- Fixila Studio — a website with booking, plus reviews and marketing for a premium clientele
Why Fixila is the right choice
- Every resource lines up. One booking reserves the provider, the room and the equipment together.
- High-value time is protected. A deposit or card on file makes the no-show policy real.
- One company, one number. Software, network, security and a website from one local team.
- Records, not charts. Intake and consent are business records here; if you add clinical services, we pair you with our Health & Clinical pack.
- Grows with you. Start with booking and memberships; add security, testing and a website without switching systems.
Fitness studios & gyms
For: Fitness studios, gyms and personal-training businesses
We run membership and class businesses on one subscription engine — dues bill automatically, classes have capacity and waitlists, and members book, freeze or cancel from the portal. Trainers get their sessions tracked and their pay calculated. Behind the front desk we manage your IT, member data and security as one local team.
The challenges you know
Membership dues bounce and nobody chases the failed cards, so revenue quietly leaks.
Popular classes overfill or sit half-empty with no waitlist to balance them.
Freezes, cancellations and pauses are handled by hand and get forgotten.
What you get with Fixila Ops
- Recurring dues on autopay with failed-charge retries, proration and dunning
- Class scheduling with capacity, an automatic waitlist and auto-promotion from it
- Self-serve member portal to book classes, freeze, pause or cancel
- Prepaid class packs and session packages decremented on attendance
- Trainer session tracking with commission and per-trainer earnings
- Automated reminders, confirmations and a review request to grow the membership
The rest of Fixila behind you
- Fixila SB — fully managed IT and the gym network across the desk, floor and office
- Fixila Guardian — security that protects member records, billing details and payment data
- Fixila Studio — a website with class sign-up, plus the marketing that keeps memberships growing
- Fixila Core — the RMM that keeps the check-in and front-desk devices patched and monitored
Why Fixila is the right choice
- Dues that don't leak. Failed cards get retried and dunned automatically, so revenue doesn't quietly slip.
- Classes balance themselves. Capacity and an auto-promoting waitlist fill cancellations without staff effort.
- One company, one number. Billing, check-in, network and security from one local team.
- AI that does real work. Ask your data who's at risk of canceling or which class fills fastest, in plain English.
- Grows with you. Start with memberships and classes; add a website, security and more without switching systems.
Yoga & Pilates
For: Yoga, Pilates and group-movement studios
We run class-first studios on capacity and credits — members buy packs or memberships, book into classes with real capacity, and get auto-promoted off the waitlist when a spot opens. Reformers and equipment are bookable so nothing is oversold. Your front-desk computers, member data and security are handled by the same local team.
The challenges you know
Classes and reformer spots overbook because capacity and equipment aren't tracked together.
Class packs and unlimited memberships get tangled, so credits are miscounted.
Waitlists are a manual text chain instead of an automatic fill.
What you get with Fixila Ops
- Class scheduling with capacity plus reformer and equipment limits as bookable constraints
- Automatic waitlist with auto-promotion and roster management
- Class packs, credits and memberships decremented on attendance with portal balances
- Recurring membership dues on autopay with pause, freeze and retries
- Drop-in versus reserved handling with a card on file for late cancels
- Automated reminders and confirmations with easy self-serve reschedule
The rest of Fixila behind you
- Fixila SB — fully managed IT and a reliable studio network so booking and check-in never stall
- Fixila Guardian — security that protects member and payment data
- Fixila Studio — a website with class schedules and sign-up, plus the marketing that fills classes
- Fixila Core — the RMM that keeps the front-desk devices patched and monitored
Why Fixila is the right choice
- Nothing overbooks. Class capacity and reformer limits are tracked together, so spots are never oversold.
- The waitlist fills itself. Cancellations auto-promote the next person — no manual text chain.
- One company, one number. Booking, network, security and a website from one local team.
- Built for class studios. Packs, credits, memberships and drop-ins are all in the pack.
- We run on it too. Fixila is itself a managed-IT and installation company — we live in this software every day.
Esthetics & skincare
For: Estheticians and skincare studios
We run the treatment room on policy and on packages — clients book by service, intake and consent are captured before they arrive, treatment series track down to the session, and a card on file protects the booking. Product add-ons and memberships keep regulars coming back on autopay. Behind the studio we manage IT, client data and security as one local team.
The challenges you know
No-shows on long treatments cost a whole block of the day with no recourse.
Treatment series and prepaid packages get miscounted across visits.
Intake, consent and skin notes are clipboards that never make it into the record.
What you get with Fixila Ops
- No-show and late-cancel policy with a card on file and tiered auto-charge
- Treatment-series packages and memberships decremented per session with portal balances
- Digital intake, consent and skin-care notes captured as business records on the client file
- Self-serve booking and reschedule with automated reminder and confirmation sequences
- Retail skincare product add-ons and gift cards at checkout
- Recurring membership autopay with retries, pause and freeze
The rest of Fixila behind you
- Fixila SB — fully managed IT and a reliable network so booking and payments stay up
- Fixila Guardian — security that protects client records and payment data
- Fixila Studio — a website with booking, plus reviews and social that bring in new clients
- Fixila Core — the RMM that keeps the front-desk devices patched and monitored
Why Fixila is the right choice
- Long blocks are protected. A card on file and a tiered policy mean a no-show doesn't cost a whole afternoon.
- Series that count themselves. Treatment packages deduct per session with a balance the client can see.
- One company, one number. Booking software, computers, network and security from one local team.
- Records, not charts. Intake and consent are business records here, kept on the client file.
- Grows with you. Start with booking and packages; add a website, security and more without switching systems.
See Fixila Ops with your business in mind.
A 30-minute demo with your kind of work, then we set you up: self-serve, or done for you by a Fixila onboarding specialist.