Fixila Ops · Security & Low-Voltage pack · Coming soon
Fixila Ops for Security & Low-Voltage
For the companies that wire and secure buildings — alarm and intrusion, cameras and CCTV, access control, A/V integration, smart home, home theater and structured cabling — who need recurring monitoring revenue, clean as-built records and tight job control in one place.
The Security & Low-Voltage pack runs the whole lifecycle around one record: the install site and the system in it. Site survey with a device map, proposal and deposit, the install run as a project, as-built documentation at close, service contracts and recurring monitoring billing all live in one workspace — so the recurring revenue gets captured every cycle and the system records are there when a tech rolls back out. This is Fixila's own world; we run installation and managed IT on this software every day.
> This pack overlaps the IT & Technology pack's A/V and smart-home sub-types — those are cross-referenced, not duplicated. Lead with the sub-type that matches how the business bills and operates; the records flow between packs either way.
The core every business in this pack gets
- Install sites and the systems and equipment in them, with full history
- Site survey with a floor-plan device map and per-device photos and specs
- Proposals, BOM and deposits that gate procurement before the truck rolls
- Installs run as projects with milestone billing: deposit, rough-in, trim, closeout
- As-built device map at close — locations, IPs, credentials, cable and port labels
- Recurring monitoring (RMR) billing: monthly, quarterly or annual auto-charge
- Service contracts, warranty tracking and in-field change orders with e-sign
- Client portal for system info, service requests, monitoring status and invoices
Who it's for
Pick your kind of business to see how we serve it.
Alarm & intrusion
For: Burglar-alarm and intrusion-detection install and monitoring companies
Your business is two businesses — installing systems and earning monthly monitoring revenue on them — and we run both around one site record. We handle the survey and device map, the proposal and deposit, the install, the as-built, and the recurring monitoring billing that is the real value of the company. We also track every alarm permit and false-alarm event so fines and ordinance headaches do not pile up. The same local team runs the IT and security the business itself depends on.
The challenges you know
Recurring monitoring revenue leaks — cancellations, failed cards and mid-cycle changes nobody caught.
Alarm permits lapse and false-alarm fines land because nobody is tracking the ordinance.
When a tech rolls out on a service call there is no record of what was installed or how it was wired.
What you get with Fixila Ops
- RMR billing engine: monthly/quarterly/annual monitoring subs with auto-charge and failed-card dunning
- Proration on mid-cycle adds and removes, plus renewal and churn tracking
- Alarm permit and false-alarm tracker: permit numbers, expiry, ordinance notes and fines
- Site survey with a device map — sensors, keypads and panels pinned with photos and specs
- As-built records at close: device locations, panel programming and credentials retained for service
- Milestone billing with a deposit-before-procurement gate
The rest of Fixila behind you
- Fixila SB — fully managed IT, network and phones for the office and central-station connections
- Fixila Guardian — endpoint, email and DNS security so an attack never takes your monitoring operation offline
- Fixila Sentry — managed network and 24/7 NOC to keep monitoring links up around the clock (coming soon)
- Fixila Studio — a website and local marketing that keeps new-install leads coming in
Why Fixila is the right choice
- Recurring revenue, captured. The RMR engine auto-charges, prorates mid-cycle changes and dunns failed cards so the monthly money never leaks.
- Permits and false alarms, tracked. Permit expiry and false-alarm fines are logged before they become a problem.
- Records a service tech can trust. The as-built device map tells the next tech exactly what is installed and how it is wired.
- This is our world. Fixila installs and secures systems ourselves — we built this pack on the work we do.
- One company, one number. Software, IT, network, phones and security from a single local team.
Camera & CCTV surveillance
For: Video-surveillance and CCTV design, install and service companies
Camera work lives and dies on the device map — field of view, mounting height, cable run and NVR channel for every camera — so we make that map the center of the job, from survey to as-built. We run the proposal and deposit, stage the BOM, manage the install, and capture recurring billing for monitoring, cloud storage or managed video plans. At close the as-built records every camera's location, IP and credentials so service and expansion are easy. The same local team runs the IT and network these systems ride on.
The challenges you know
Camera placements and field-of-view decisions live in someone's head, not on a plan.
Recurring cloud-storage and monitoring plans are billed inconsistently or forgotten.
Nobody can find the NVR credentials or IP scheme six months after the install.
What you get with Fixila Ops
- Site survey with a device map — camera pins, field-of-view notes, mounting and cable runs
- BOM and materials staging check that blocks the truck roll until gear is picked and staged
- RMR billing for cloud storage, monitoring and managed-video plans with auto-charge
- As-built records: every camera's location, IP, credentials, NVR channel and cable label
- In-field change orders priced and e-signed before extra cameras go in
- Milestone billing — deposit, rough-in, trim, closeout — with a deposit-before-procurement gate
The rest of Fixila behind you
- Fixila SB — fully managed IT, network and phones for the office and NVR infrastructure
- Fixila Sentry — managed network and 24/7 NOC to keep camera systems and uplinks healthy (coming soon)
- Fixila Guardian — endpoint, email and DNS security protecting your systems and your clients' video
- Fixila Studio — a website and marketing that shows off installs and keeps leads coming
Why Fixila is the right choice
- The device map is the job. Camera pins, field of view and cable runs are captured on a floor plan from survey to as-built.
- Recurring video revenue, billed. Cloud-storage and monitoring plans auto-charge every cycle instead of being forgotten.
- Credentials you can find. IPs, NVR channels and logins are retained on the record for every future service call.
- This is our world. Fixila designs and installs surveillance ourselves and built this pack around it.
- One company, one number. Software, IT, network and security from one local team.
Access control
For: Door-access, card-reader and electronic-lock integration companies
Access control is detailed, credential-heavy work — every door, reader, controller and lock has to be documented and maintained — so we center the job on a device map of the openings and keep the as-built credentials and controller configs on the record. We run survey, proposal and deposit, the install, and recurring billing for managed access, cloud credentials and service contracts. At close everything a service tech needs is documented. The same local team keeps the office IT and network running.
The challenges you know
Controller configs and credential databases live on a laptop, not a maintained record.
Recurring managed-access and cloud-credential revenue is tracked loosely, if at all.
Change orders for extra doors get done on a handshake and never make it onto the invoice.
What you get with Fixila Ops
- Site survey with a device map of every opening — readers, controllers, locks and REX
- As-built records: controller configs, credential schemes, IPs and cable labels retained for service
- RMR billing for managed access, cloud credentials and service contracts with auto-charge
- BOM and materials staging check before the truck rolls
- In-field change orders for added doors, priced and e-signed before work
- Milestone billing with a deposit-before-procurement gate
The rest of Fixila behind you
- Fixila SB — fully managed IT, network and phones across the office and controller infrastructure
- Fixila Guardian — endpoint, email and DNS security protecting your systems and your clients' access data
- Fixila Sentry — managed network and 24/7 NOC to keep access controllers online (coming soon)
- Fixila Studio — a website and marketing that keeps commercial access-control leads coming in
Why Fixila is the right choice
- Every opening, documented. Readers, controllers and locks are pinned on a device map and carried into the as-built.
- Credentials under control. Controller configs and credential schemes stay on the maintained record, not a tech's laptop.
- Recurring access revenue, captured. Managed-access and cloud-credential plans auto-charge every cycle.
- This is our world. Fixila does low-voltage integration ourselves and built this pack on it.
- One company, one number. Software, IT, network and security from a single local team.
A/V integration
For: Commercial and residential audio-visual integration companies
A/V integration is a project business with a long materials list and a lot of field changes, so we keep the BOM, the device map and the change orders tight from survey to closeout. We run the proposal and deposit, stage materials before dispatch, manage the install as a project with milestone billing, and capture the as-built for every display, matrix and speaker. Service contracts and recurring support plans bill automatically. The same local team runs the IT and network these systems depend on. This sub-type overlaps the IT & Technology pack's A/V work — pick whichever matches how you bill.
The challenges you know
The materials list grows during the job and gear is missing when the crew shows up.
Field change orders add scope that never makes it onto the final invoice.
As-built documentation is skipped, so the next service call starts from scratch.
What you get with Fixila Ops
- Project BOM tied to the job with a materials staging check before dispatch
- Site survey and device map for displays, matrices, speakers and racks
- In-field change orders priced and e-signed before extra work
- As-built records: device locations, IPs, credentials and cable and port labels
- Milestone billing — deposit, rough-in, trim, closeout — with a deposit-before-procurement gate
- Recurring service-contract and support-plan billing with auto-charge
The rest of Fixila behind you
- Fixila SB — fully managed IT, network and phones for the office and install infrastructure
- Fixila Sentry — managed network and 24/7 NOC to keep client A/V systems and uplinks healthy (coming soon)
- Fixila Guardian — endpoint, email and DNS security for your business and your clients' systems
- Fixila Studio — a portfolio website and marketing that wins premium integration work
Why Fixila is the right choice
- Materials under control. The project BOM and staging check keep gear accounted for and block the truck if something is missing.
- No scope walks away free. Field change orders are priced and e-signed before the work and land on the invoice.
- As-builts, always. Every display, matrix and cable is documented so the next service call starts informed.
- This is our world. Fixila does installation and integration ourselves and lives in this software daily.
- Cross-referenced, not duplicated. Overlaps the IT & Technology pack's A/V work — pick the pack that matches how you bill, records flow either way.
Smart home & automation
For: Smart-home, lighting-control and whole-home automation integrators
Smart-home work is survey-heavy and device-dense — lighting, shades, thermostats, hubs and the network behind them all have to be documented and maintained — so we center the job on the device map and keep the as-built and credentials on the record. We run proposal and deposit, stage the BOM, manage the install as a project, and bill recurring support, monitoring and automation-maintenance plans automatically. The same local team runs the IT and network these systems ride on. This overlaps the IT & Technology pack's smart-home work — pick whichever fits how you operate.
The challenges you know
Device credentials and hub configs scatter across apps and laptops with no single record.
Recurring support and automation-maintenance plans go unbilled or get tracked loosely.
The home network the automation depends on is an afterthought and causes callbacks.
What you get with Fixila Ops
- Site survey with a device map — lighting, shades, thermostats, hubs and network gear
- As-built records: device locations, IPs, credentials and hub configs retained for service
- Project BOM with a materials staging check before dispatch
- RMR billing for support, monitoring and automation-maintenance plans with auto-charge
- In-field change orders priced and e-signed before added scope
- Milestone billing with a deposit-before-procurement gate
The rest of Fixila behind you
- Fixila SB — fully managed IT and a managed home network that the automation actually depends on
- Fixila Sentry — managed network and 24/7 NOC to keep client systems and uplinks healthy (coming soon)
- Fixila Guardian — endpoint, email and DNS security for your business and your clients' connected homes
- Fixila Studio — a website and marketing that wins premium whole-home automation projects
Why Fixila is the right choice
- The network comes first. We treat the home network as part of the system, not an afterthought, cutting the callbacks it causes.
- Every device on the record. Credentials and hub configs live in the as-built, not scattered across apps.
- Recurring plans, captured. Support and automation-maintenance plans auto-charge every cycle.
- This is literally our world. Fixila builds cross-ecosystem smart-home automation ourselves — we know this trade cold.
- Cross-referenced, not duplicated. Overlaps the IT & Technology pack's smart-home work; pick the pack that fits how you operate.
Home theater
For: Dedicated home-theater and media-room design and install companies
Home theater is premium, detail-obsessed project work — pre-wire, acoustics, seating, projection and calibration — so we keep the BOM, device map and milestone billing tight from the first survey to the final calibration. We run proposal and deposit, stage materials, manage the build as a project, document the as-built for every component and cable, and bill service and calibration plans automatically. The same local team runs the IT and network behind the rack. This overlaps the IT & Technology pack's A/V work — pick whichever matches how you bill.
The challenges you know
Long lead-time gear is not staged, so the crew sits idle on install day.
Scope creep on acoustics and seating never makes it onto the final number.
The rack is a mystery to the next tech because nothing was documented.
What you get with Fixila Ops
- Project BOM for the full build with a materials staging check before dispatch
- Site survey and device map for projection, screen, speakers, rack and seating
- Milestone billing — deposit, pre-wire, trim, calibration — with a deposit-before-procurement gate
- In-field change orders priced and e-signed before added scope
- As-built records: component locations, IPs, credentials and cable and port labels
- Recurring service and calibration-plan billing with auto-charge
The rest of Fixila behind you
- Fixila SB — fully managed IT, network and phones for the office and install infrastructure
- Fixila Guardian — endpoint, email and DNS security for your business and your clients' systems
- Fixila Sentry — managed network and 24/7 NOC to keep client systems and streaming healthy (coming soon)
- Fixila Studio — a portfolio website and marketing that wins high-end theater projects
Why Fixila is the right choice
- Premium work, premium control. BOM staging and milestone billing keep a long, high-value build on track and profitable.
- No scope left behind. Change orders for acoustics and seating are priced and signed before the work.
- The rack, documented. Every component and cable is in the as-built so service is never a mystery.
- This is our world. Fixila does A/V installation ourselves and built this pack around it.
- Cross-referenced, not duplicated. Overlaps the IT & Technology pack's A/V work — pick the pack that matches how you bill.
Structured cabling
For: Structured-cabling, data-drop and network-infrastructure contractors
Cabling is the backbone every other system rides on, and it is all about accurate as-built records — labels, drops, patch-panel ports and test results — so we center the job on the device map and make the as-built the deliverable it should be. We run survey, proposal and deposit, stage materials, manage the install with milestone billing, and bill recurring MAC (moves/adds/changes) and service agreements automatically. The same local team runs the IT and network side when the client needs the whole stack. This overlaps the IT & Technology pack's infrastructure work.
The challenges you know
As-built labeling and port maps are sloppy or missing, so troubleshooting later is guesswork.
Materials for big drop counts are under-staged and the crew runs short mid-pull.
MAC work and service agreements are billed ad hoc and revenue slips.
What you get with Fixila Ops
- Site survey with a device map of drops, racks, patch panels and pathways
- As-built records: cable labels, drop locations, patch-panel ports and test results retained for service
- Project BOM with a materials staging check before the pull
- Milestone billing — deposit, rough-in, termination, test and closeout
- Recurring MAC (moves/adds/changes) and service-agreement billing with auto-charge
- In-field change orders priced and e-signed before added drops
The rest of Fixila behind you
- Fixila SB — fully managed IT, network and phones when the client wants the whole stack, not just the cabling
- Fixila Sentry — managed network and 24/7 NOC on the infrastructure you just installed (coming soon)
- Fixila Guardian — endpoint, email and DNS security for your business and your clients' networks
- Fixila Studio — a website and marketing that keeps commercial cabling bids coming in
Why Fixila is the right choice
- The as-built is the deliverable. Labels, port maps and test results are captured cleanly so troubleshooting is never guesswork.
- Materials staged for the pull. The BOM and staging check keep a big drop count from running short mid-job.
- MAC revenue, captured. Moves, adds, changes and service agreements bill automatically instead of ad hoc.
- This is our world. Fixila installs infrastructure ourselves and lives in this software daily.
- One company, one number. We can take the whole stack — cabling, network, IT and security — off the client's plate.
Be first in line for the Security & Low-Voltage pack.
Join the list and tell us how you work today. We'll let you know when the pack opens, and you can start on the core in the meantime.