Fixila Ops · Auto Services pack · Coming soon
Fixila Ops for Auto Services
Repair shops, body shops, tire and lube centers, specialty garages, fleet operations and mobile mechanics that run on vehicles, repair orders and getting cars out the door.
The pack built around the vehicle. Every car is a VIN-decoded record with its own mileage, service history and deferred work, and every visit is a repair order that moves from inspection to estimate to approval to invoice without anything slipping. Shops quote with photos, collect timestamped approvals, keep parts and markup straight on the ticket, and never release a car until it is paid for.
The core every business in this pack gets
- Vehicle records by VIN — decode, mileage, full service history and deferred items
- Repair orders from estimate to invoice, parts and labor on every line
- Digital Vehicle Inspection with photo and video, customer approves or declines each line
- Timestamped authorization ledger for every approved repair
- Parts on the RO — ordered, backorder, received, wrong-part, cost-to-sell markup, core charges and returns
- Bay and lift scheduling with technician assignment
- Vehicle-release control — no release without payment or a signed promissory, with key-tag custody
- Branded client portal — approve work, see inspection photos, view history, pay, get maintenance reminders
- Technician time, flat-rate flag hours, pay and commissions
Who it's for
Pick your kind of business to see how we serve it.
General auto repair
For: Independent repair shops and full-service garages
We run the whole bay-to-bill operation in one place — schedule the car in, inspect it on a tablet, build the estimate, get the customer's approval, order the parts, and invoice when it is done. Behind the counter we also manage the shop's computers, network, cameras and customer data so one ransomware email can't shut the bays. One local Colorado team answers for all of it.
The challenges you know
Approvals happen over the phone and there's no record of what the customer actually okayed.
Parts get ordered, backordered or come in wrong, and the markup gets lost between the counter and the ticket.
Deferred work found on one visit never resurfaces, so the upsell and the safety item both walk out the door.
What you get with Fixila Ops
- Digital Vehicle Inspection on a tablet — red/yellow/green with photos the customer approves or declines line by line
- Timestamped authorization ledger so every approved repair has a record
- Parts tracking on the RO with cost-to-sell markup, core charges, backorder status and returns
- VIN-decoded vehicle profile with mileage, service history and a deferred-work list that comes back next visit
- Vehicle-release control that holds the keys until the invoice is paid or a promissory is signed
- Automatic maintenance reminders and a review request when the car is picked up
The rest of Fixila behind you
- Fixila SB — fully managed IT, the shop network and the front-office PCs so the bays never wait on a dead computer
- Fixila Guardian — endpoint, email and DNS security that protects customer data and keeps ransomware out of the shop
- Fixila Core — the RMM that monitors and patches the service-writer PCs and the techs' tablets
- Fixila Studio — a website that ranks for your town and the reviews that keep new cars rolling in
Why Fixila is the right choice
- One company, one number. Software, computers, shop network, cameras and security from a single local team — no finger-pointing when something breaks.
- Built for the bay, not generic. VIN decode, repair orders, flat-rate hours and parts markup are already in the pack, not bolted on.
- Approvals you can prove. Every okay is a timestamped line with a photo, so there's never an argument about what the customer agreed to.
- AI that does real work. Dictate the inspection findings and the write-up builds itself; snap a photo and get a head start on the estimate.
- We run on it too. Fixila is itself a managed-IT and installation company — we live in this software every day.
Collision & body shop
For: Collision repair and auto body shops working insurer and DRP jobs
We run the collision workflow end to end — import the insurer's estimate, build the supplement with photos, track the car against a cycle-time clock, and keep every DRP field where the carrier needs it. The same system handles the rental note, the customer approvals and the release at delivery. And we secure the shop's network and customer PII behind the scenes, as one local team.
The challenges you know
Supplements get built in email and spreadsheets, and photos never line up with the line they justify.
Cars sit in the lot losing cycle-time days nobody is watching, and the DRP scorecard slips.
Insurer estimate, customer approval and the rental clock all live in different places.
What you get with Fixila Ops
- Collision supplement workflow — import the insurer estimate, build supplements with photos, and keep DRP fields in order
- Cycle-time clock on every job so a car never quietly ages in the lot
- Rental note and adjuster-scope tracking tied to the repair order
- Digital inspection with teardown photos the customer and carrier can see
- Vehicle-release control that holds delivery until the deductible and balance are settled
- Comeback and warranty record linked to the original RO, with unbillable callback labor tracked as a metric
The rest of Fixila behind you
- Fixila SB — fully managed IT and the shop network across the office, estimating stations and the back
- Fixila Guardian — endpoint and email security that protects DRP data, customer PII and payment details
- Fixila Shield — vulnerability and compliance testing so handling insurer and payment data holds up to scrutiny
- Fixila Studio — a website and reviews that win the jobs the DRPs don't send you
Why Fixila is the right choice
- Built for collision, not just repair. Supplements, DRP fields and a cycle-time clock are in the pack — the things a general shop tool never has.
- One company, one number. Estimating stations, network, cameras, security and software all from one local team.
- Nothing ages in the lot. The cycle-time clock keeps the carrier scorecard and the customer promise on track.
- AI that does real work. Dictate the teardown and the supplement notes write themselves; photos attach to the line they prove.
- Grows with you. Start with the repair workflow; add managed IT, security testing and a website without switching systems.
Tire & alignment
For: Tire shops and alignment and suspension specialists
We make high-volume tire work fast and traceable — the car checks in by VIN, the tech inspects it, the customer approves the tire, mount, balance and alignment, and the ticket closes to a paid invoice. We track the tires and parts on the RO with markup, and keep road-hazard and warranty details on the vehicle record. Your computers, network and customer data are managed by the same local team.
The challenges you know
Fast-moving tickets mean approvals get skipped and the write-up is vague at checkout.
Road-hazard and tire warranties live on paper and never get honored cleanly.
Alignment and suspension findings don't get sold because there's no easy visual to show the customer.
What you get with Fixila Ops
- VIN check-in and a fast repair-order flow built for volume days
- Digital inspection with alignment and suspension findings shown in photos the customer approves
- Tire and parts tracking on the RO with markup, fees and disposal charges
- Road-hazard and tire-warranty details stored on the vehicle record and surfaced at the next visit
- Deferred-work list so a flagged tie-rod or brake comes back on the following visit
- Maintenance reminders for rotation, alignment check and seasonal tire swaps
The rest of Fixila behind you
- Fixila SB — fully managed IT and the shop network so the point-of-sale and lookup tools never go down on a busy Saturday
- Fixila Guardian — security that protects customer and payment data across the counter PCs
- Fixila Core — the RMM that monitors and patches the service-writer stations
- Fixila Studio — a website and local SEO that bring in the seasonal tire rush
Why Fixila is the right choice
- Fast without losing the paper trail. Volume tickets still carry photo approvals and a clean write-up.
- Built for your trade. Road-hazard warranties, disposal fees and seasonal swaps are already part of the pack.
- One company, one number. Counter PCs, network, security and software from a single local team.
- AI that does real work. Dictate the alignment findings and the customer-facing note writes itself.
- We run on it too. Fixila is itself a managed-IT and installation company — we live in this software every day.
Quick-lube & maintenance
For: Quick-lube, oil-change and scheduled-maintenance centers
We keep the lane moving — the car is decoded by VIN, the right service and interval pull up, the upsells are offered with a quick inspection, and payment and release happen in minutes. The vehicle keeps its own maintenance history so the next visit knows exactly what it needs. Your front-counter computers, network and customer data are handled by the same local team.
The challenges you know
Techs don't know the car's history, so every oil change starts from scratch.
Upsells like filters, fluids and wipers get mentioned but not shown or recorded.
Maintenance intervals aren't tracked, so cars don't come back on schedule.
What you get with Fixila Ops
- VIN decode that pulls the correct service, oil spec and interval automatically
- Quick multi-point inspection with photos to make the filter and fluid upsells visible
- Vehicle maintenance history that follows the car and drives the next recommendation
- Interval-based maintenance reminders that bring cars back on time
- Fast approve-and-pay flow with card-on-file for repeat customers
- Deferred and recommended items surfaced the moment the car pulls in
The rest of Fixila behind you
- Fixila SB — fully managed IT and the lane and counter network so the lookup tools never stall
- Fixila Guardian — security that protects customer and payment data at the counter
- Fixila Core — the RMM that keeps the point-of-sale PCs patched and monitored
- Fixila Studio — a website, reminders and reviews that bring customers back every interval
Why Fixila is the right choice
- Built for the lane. VIN-to-service lookup and interval reminders keep cars moving and coming back.
- Upsells you can show. A quick photo inspection turns a mention into an approved line.
- One company, one number. Counter PCs, network, security and software from a single local team.
- AI that does real work. Dictate the recommendation and the customer note writes itself.
- Grows with you. Start with the lane workflow; add managed IT, security and a website when you're ready.
Specialty & import
For: European, import, performance and specialty repair shops
We fit the way a specialty shop actually works — detailed vehicle profiles, long diagnostic notes, special-order parts with real markup, and customers who expect a documented, premium experience. Every car carries its full history, every quote carries photos and video, and every approval is on the record. Behind the shop we manage the diagnostic PCs, network and customer data as one local team.
The challenges you know
Special-order and OE parts have long lead times that aren't tracked, so cars sit and customers call.
Complex diagnostics take pages of notes that never make it onto a clean customer-facing write-up.
Premium clients expect documentation and status, and a paper ticket doesn't deliver it.
What you get with Fixila Ops
- Detailed vehicle profile by VIN with full history, build notes and deferred items
- Parts tracking for special-order and OE with lead times, backorder status and accurate markup
- Digital inspection with video for complex diagnostics the customer can actually understand
- Timestamped authorization ledger for every approved line on high-dollar work
- Deposit collection before ordering specialty parts, with the balance on completion
- A premium client portal with status, photos, history and payment
The rest of Fixila behind you
- Fixila SB — fully managed IT and a reliable network for diagnostic laptops and OE subscription tools
- Fixila Guardian — security that protects customer data and the shop's diagnostic systems
- Fixila Core — the RMM that monitors and patches the diagnostic PCs and tablets
- Fixila Studio — a website that positions you as the specialist and brings in the right clientele
Why Fixila is the right choice
- Built for specialists. Long diagnostics, special-order parts and premium documentation are handled, not forced into a generic ticket.
- Deposits done right. Take money before ordering a long-lead part, so you're never holding cost on a car that walks.
- One company, one number. Diagnostic PCs, network, security and software from a single local team.
- AI that does real work. Dictate the diagnosis and the clean customer write-up builds itself.
- We run on it too. Fixila is itself a managed-IT and installation company — we live in this software every day.
Fleet service
For: Shops servicing commercial fleets and multi-vehicle accounts
We organize work by account and by vehicle so a fleet manager sees every truck, every service and every cost in one place. Recurring PM schedules generate the due work, approvals route to the account contact, and billing can consolidate across the whole fleet. Behind it we manage the shop's IT, network and data as one local team.
The challenges you know
Fleet vehicles come in ad hoc instead of on a preventive-maintenance schedule, driving up breakdowns.
Approvals need to route to a fleet manager, not the driver, and there's no clean way to do that.
Billing a whole fleet means stitching together dozens of separate invoices.
What you get with Fixila Ops
- Account-and-vehicle hierarchy so every truck rolls up under the fleet
- Recurring preventive-maintenance schedules that auto-generate due service by mileage or interval
- Approval routing to the fleet manager with a timestamped authorization record
- Consolidated and account-level billing with autopay and net terms
- Per-vehicle history and cost tracking so the account can see spend by truck
- Deferred-work list and PM reminders that keep the whole fleet on schedule
The rest of Fixila behind you
- Fixila SB — fully managed IT and the shop network that keeps account lookups and billing running
- Fixila Guardian — endpoint and email security that protects fleet-account and payment data
- Fixila Core — the RMM that monitors and patches the service-writer and back-office PCs
- Fixila Studio — a website and outreach that win and keep commercial fleet accounts
Why Fixila is the right choice
- Built for fleets. Account hierarchy, PM schedules and consolidated billing are in the pack, not improvised.
- Approvals to the right person. Work routes to the fleet manager and lands as a record, not a driver's verbal okay.
- One company, one number. Shop network, back-office IT, security and software from one local team.
- AI that does real work. Ask your data which trucks are overdue or costing the most, in plain English.
- Grows with you. Start with the service workflow; add managed IT, security and a website without switching systems.
Mobile mechanic
For: Mobile repair and on-site automotive service
We put the whole shop on a phone — decode the VIN on the driveway, inspect with photos, build and send the estimate, collect approval and payment on the spot, and keep the vehicle's history for next time. No shop walls means the field app is the business, so it's built to work on site and on the move. Your back-office IT, data and security are handled by the same local team.
The challenges you know
Everything happens in the driveway, and paper or texts mean estimates and payments get lost.
No way to take a deposit before driving across town for a big job.
Repeat customers and their vehicle history live in your head, not a system.
What you get with Fixila Ops
- Mobile field app that runs the whole visit — VIN decode, inspection photos, estimate and approval on site
- On-the-spot card payment and card-on-file, with deposits before you drive out for high-labor jobs
- Vehicle records by VIN with history and deferred work for every repeat customer
- Timestamped authorization so every driveway approval is on the record
- Route-aware scheduling so your day's stops are in a sensible order
- Automatic maintenance reminders and a review request after each visit
The rest of Fixila behind you
- Fixila SB — fully managed IT for the back office so the one-person shop isn't also the IT department
- Fixila Guardian — security that protects customer and payment data on your phone and laptop
- Fixila Go — a rugged tablet or laptop with Care built in, plus a free loaner if it goes down
- Fixila Studio — a website, reviews and local SEO that keep the calls coming without a storefront
Why Fixila is the right choice
- The shop fits in your pocket. The field app runs the whole visit — inspect, estimate, approve and get paid in the driveway.
- Deposits before you drive. Take money on a big job before you burn a half-day getting there.
- One company, one number. Software, your devices, security and a website all from one local team.
- AI that does real work. Dictate the fix and the customer write-up builds itself between stops.
- Grows with you. Start as a one-truck operation; add techs, devices and a website without switching systems.
Be first in line for the Auto Services pack.
Join the list and tell us how you work today. We'll let you know when the pack opens, and you can start on the core in the meantime.